WorkZone: Culture clash or culture compatibility can make all the difference at work

"Creating an engaged workforce begins with the job candidate’s first interview, said Anne Papinchak, vice president, business transformation.

“We like people who ask questions,” said Ms. Papinchak, who oversees human resources at Lucas. “We ask, like, what situation made you feel really uncomfortable — and what did you do about it?

“We look for people who learn and know themselves well.”"