Question Technology; Kip Currier, Ethics in a Tangled Web, December 31, 2018

Kip Currier; Question Technology

Ars Technica’s Timothy B. Lee’s 12/30/18 “The hype around driverless cars came crashing down in 2018” is a highly recommended overview of the annus horribilis the year that’s ending constituted for the self-driving vehicles industry. Lee references the Gartner consulting group’s "hype cycle" for new innovations and technology:

In the self-driving world, there's been a lot of discussion recently about the hype cycle, a model for new technologies that was developed by the Gartner consulting firm. In this model, new technologies reach a "peak of inflated expectations" (think the Internet circa 1999) before falling into a "trough of disillusionment." It's only after these initial overreactions—first too optimistic, then too pessimistic—that public perceptions start to line up with reality. 

We’ve seen the hype cycle replayed over and over again throughout the World Wide Web age (and throughout recorded history), albeit with new players and new innovations. Sometimes the hype delivers. Sometimes it comes with an unexpected price tag and consequences. Social media was hyped by many through branding and slogans. It offers benefits; chief among them, expanded opportunities for communication and connection. But it also has significant weaknesses that can and have been exploited by actors foreign and domestic.

Since 2016, as example, we’ve acutely learned—and are still learning—how social media, such as Facebook, can be used to weaponize information, misinform citizenry, and subvert democracy. From Facebook’s “inflated expectations” Version 1.0 through multiple iterations of hype and rehype, to its 2018 “trough of disillusionment”--which may or may not represent its nadir--much of the public’s perceptions of Facebook appear to finally be aligning with a more realistic picture of the company’s technology, as well as its less than transparent and accountable leadership. Indeed, consider how many times this year, and in the preceding decade and a half, Planet Earth’s social media-using citizens have heard Facebook CEO Mark Zuckerberg essentially say some version of “Trust me. Trust Facebook. We’re going to fix this.” (See CNBC’s 12/19/18 well-documented “Mark Zuckerberg has been talking and apologizing about privacy since 2003 — here’s a reminder of what he’s said”) Only for the public, like Charlie Brown, to have the proverbial football once again yanked away with seemingly never-ending revelations of deliberate omissions by Facebook leadership concerning users’ data collection and use.

To better grasp the impacts and lessons we can learn from recognition of the hype cycle, it’s useful to remind ourselves of some other near-recent examples of highly-hyped technologies:

In the past decade, many talked about "the death of the print book"—supplanted by the ebook—and the extinction of independent (i.e. non-Amazon) booksellers. Now, print books are thriving again and independent bookstores are making a gradual comeback in some communities. See the 11/3/18 Observer article "Are E-Books Finally Over? The Publishing Industry Unexpectedly Tilts Back to Print" and Vox’s 12/18/18 piece, “Instagram is helping save the indie bookstore”.

More recently, Mass Open Online Courses (MOOCs) were touted as the game-changer that would have higher education quaking in its ivory tower-climbing boots. See Thomas L. Friedman's 2013 New York Times Opinion piece "Revolution Hits the Universities"; five years later, in 2018, a MOOCs-driven revolution seems less inevitable, or perhaps even less desirable, than postulated when MOOCs had become all the rage in some quarters. Even a few months before Friedman’s article, his New York Times employer had declared 2012 as “The Year of the MOOC”. In pertinent part from that article:

“I like to call this the year of disruption,” says Anant Agarwal, president of edX, “and the year is not over yet.”

MOOCs have been around for a few years as collaborative techie learning events, but this is the year everyone wants in. [Note to the author: you might just want to qualify and/or substantiate that hyperbolic assertion a bit about “everyone”!] Elite universities are partnering with Coursera at a furious pace. It now offers courses from 33 of the biggest names in postsecondary education, including Princeton, Brown, Columbia and Duke. In September, Google unleashed a MOOC-building online tool, and Stanford unveiled Class2Go with two courses.

Nick McKeown is teaching one of them, on computer networking, with Philip Levis (the one with a shock of magenta hair in the introductory video). Dr. McKeown sums up the energy of this grand experiment when he gushes, “We’re both very excited.” 

But read on, to the very next two sentences in the piece:

Casually draped over auditorium seats, the professors also acknowledge that they are not exactly sure how this MOOC stuff works.

“We are just going to see how this goes over the next few weeks,” says Dr. McKeown.

Yes, you read that right: 

“…they are not exactly sure how this MOOC stuff works.” And ““We are just going to see how this goes over the next few weeks,” says Dr. McKeown.”

Now, in 2018, who is even talking about MOOCs? Certainly, MOOCs are neither totally dead nor completely out of the education picture. But the fever pitch exhortations around the 1^st Coming of the MOOC have ebbed, as hype machines—and change consultants—have inevitably moved on to “the next bright shiny object”.

Technology has many good points, as well as bad points, and, shall we say, aspects that cause legitimate concern. It’s here to stay. I get that. Appreciating the many positive aspects of technology in our lives does not mean that we can’t and shouldn’t still ask questions about the adoption and use of technology. As a mentor of mine often points out, society frequently pushes people to make binary choices, to select either X or Y, when we may, rather, select X and Y. The phrase Question Authority was popularized in the boundary-changing 1960’s. Its pedigree is murky and may actually trace back to ancient Greek society. That’s a topic for another piece by someone else. But the phrase, modified to Question Technology, can serve as an inspirational springboard for today. 

Happily, 2018 also saw more and more calls for AI ethics, data ethics, ethics courses in computer science and other educational programs, and more permutations of ethics in technology. (And that’s not even getting at all the calls for ethics in government!) Arguably, 2018 was the year that ethics was writ large.

In sum, we need to remind ourselves to be wary of anyone or any entity touting that they know with absolute certainty what a new technology will or will not do today, a year from now, or 10+ years in the fast-moving future, particularly absent the provision of hard evidence to support such claims. Just because someone says it’s so doesn’t make it so. Or, that it should be so.

In this era of digitally-dispersed disinformation, misinformation, and “alternate facts”, we all need to remind ourselves to think critically, question pronouncements and projections, and verify the truthfulness of assertions with evidence-based analysis and bonafide facts.

The hype around driverless cars came crashing down in 2018; Ars Technica, December 30, 2018

Timothy B. Lee, Ars Technica; The hype around driverless cars came crashing down in 2018

"In the self-driving world, there's been a lot of discussion recently about the hype cycle, a model for new technologies that was developed by the Gartner consulting firm. In this model, new technologies reach a "peak of inflated expectations" (think the Internet circa 1999) before falling into a "trough of disillusionment." It's only after these initial overreactions—first too optimistic, then too pessimistic—that public perceptions start to line up with reality."

Five Diversity And Inclusion Trends We Can Expect In 2019; Forbes, December 19, 2018

Janice Gassam, Forbes; Five Diversity And Inclusion Trends We Can Expect In 2019

"2018 was an eventful year for diversity and inclusion, with many companies creating winning diversity strategies and others struggling to create a culture of inclusion. What diversity and inclusion trends can be expected for 2019? What developments are predicted for the upcoming year?"

What are tech companies doing about ethical use of data? Not much; The Conversation, November 27, 2018

James Arvanitakis , The Conversation; What are tech companies doing about ethical use of data? Not much

"Our relationship with tech companies has changed significantly over the past 18 months. Ongoing data breaches, and the revelations surrounding the Cambridge Analytica scandal, have raised concerns about who owns our data, and how it is being used and shared.

Tech companies have vowed to do better. Following his grilling by both the US Congress and the EU Parliament, Facebook CEO, Mark Zuckerberg, said Facebook will change the way it shares data with third party suppliers. There is some evidence that this is occurring, particularly with advertisers.

But have tech companies really changed their ways? After all, data is now a primary asset in the modern economy.

To find whether there’s been a significant realignment between community expectations and corporate behaviour, we analysed the data ethics principles and initiatives that various global organisations have committed since the various scandals broke.

What we found is concerning. Some of the largest organisations have not demonstrably altered practices, instead signing up to ethics initiatives that are neither enforced nor enforceable."

Facebook: A Case Study in Ethics ; CMS Wire, December 20, 2018

Laurence Hart, CMS Wire; Facebook: A Case Study in Ethics 

"It feels like every week, a news item emerges that could serve as a case study in ethics. A company's poor decision when exposed to the light of day (provided by the press) seems shockingly bad. The ethical choice in most cases should have been obvious, but it clearly wasn’t the one made.

This week, as in many weeks in 2018, the case study comes from Facebook."

Why Should Anyone Believe Facebook Anymore?; Wired, December 19, 2018

Fred Vogelstein, Wired;

Why Should Anyone Believe Facebook Anymore?

"Americans are weird about their tycoons. We have a soft spot for success, especially success from people as young as Zuckerberg was when he started Facebook. But we hate it when they become as super-rich and powerful as he is now and seem accountable to no one. We'll tolerate rogues like Larry Ellison, founder and CEO of Oracle, who once happily admitted to hiring investigators to search Bill Gates' trash. Ellison makes no effort to hide the fact that he's in it for the money and the power. But what people despise more than anything is what we have now with tech companies in Silicon Valley, especially with Facebook: greed falsely wrapped in sanctimony.

Facebook gave the world a great new tool for staying connected. Zuckerberg even pitched it as a better internet—a safe space away from the anonymous trolls lurking everywhere else online. But it’s now rather debatable whether Facebook is really a better internet that is making the world a better place, or just another big powerful corporation out to make as much money as possible. Perhaps the world would be happier with Zuckerberg and Facebook, and the rest of their Silicon Valley brethren, if they stopped pretending to be people and businesses they are not."

The Postal Worker’s Christmas; The New York Times, December 18, 2018

Sarah Anderson,The New York Times; The Postal Worker’s Christmas

[Kip Currier: At this busy time for sending and receiving holiday cards and gifts, it's important to underscore the vital connection that U.S. Post Offices have in promoting democratic principles and access to information. Indeed, just last week while stopping in a rural Western Pennsylvania post office, I saw and heard first-hand from residents the important roles that U.S. postal offices play in the everyday lives of citizens, many of whom do not live near for-profit delivery companies.

An August 2018 piece, "The miracle of the United States Postal Service", written by a man who grew up in a Utah town with 171 inhabitants, explains:

Postal service has been absolutely central to the history and development of the United States, and the USPS continues to provide fast and efficient service despite being beset by enormous problems. If everything worked as well as the Post Office — and there's certainly room for improvement — this country would be a much better place...

Under the arguments of Washington and his ally Benjamin Rush, Congress conceived of a Post Office conforming to democratic values. Unlike European postal services, which were generally expensive provinces of the elite (plus state surveillance and espionage), the U.S. Post Office would ideally be available to just about anybody who needed it. Tampering of any kind, state or private, was outlawed.

Yes, much communication today does transpire through digital means, chief among them, smart phones. But many still use and depend upon analog services to send and receive a wide array of products and services (see the Op-Ed piece in today's New York Times), as well as for communication and information access. We still talk about Digital Divides--one of the most significant being lack of access to Broadband Internet service for many Americans; especially, in disproportionate numbers, Native Americans, as this disturbing February 2018 Politico exposé ("The least connected people in America") reported. Yet it's also crucial that we be cognizant of an Analog Divide that could occur if postal services are eliminated or drastically curtailed in rural communities. Amidst calls by some for privatizing the U.S. Postal Service, policymakers and legislators must fully consider this information-democratizing service as one of the innumerable interconnected building blocks upon which democracy stands and flourishes.

And if you should need more convincing, the next time you're in Washington D.C., do visit the National Postal Museum. Not as well-known as its more famous, "sexier" relatives (--I'm looking at you National Air and Space Museum!) in the famed Smithsonian Museums system (all of which are free!), I was thoroughly impressed by a visit to this gem of a cultural heritage institution a few years ago. Through a variety of exhibits and artifacts, visitors like me come to better understand the visible and less visible ways that the postal service promotes core democratic principles and supports the infrastructure of democracy. 

Despite the fact that it's not an official motto, the U.S. Postal Service is often associated with this quotation from an ancient work by Greek historian Herodotus: "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds." 

  

Though certainly inspiring and memorable, a different quotation more aptly encapsulates some of the fundamental roles that the U.S. Postal Service performs in a democracy like ours. As the U.S. Postal Service shares:

Another, less well known inscription can be found on the building that formerly was the Washington, D.C., Post Office and now is the home of the Smithsonian Institution's National Postal Museum. It is located on Massachusetts Avenue and North Capitol Street, N.E.

  

Messenger of Sympathy and Love 
Servant of Parted Friends 
Consoler of the Lonely
Bond of the Scattered Family
Enlarger of the Common Life 
Carrier of News and Knowledge 
Instrument of Trade and Industry 
Promoter of Mutual Acquaintance
Of Peace and of Goodwill Among Men and Nations]

"As in my grandfather’s day, today’s postal workers have a mandate to provide universal service, delivering mail and packages to every American household at uniform rates, no matter where they live. That mandate has helped bind our vast nation.

This principle of affordable universal service is under threat. This year, the White House Office of Management and Budget recommended selling the public Postal Service to a private, for-profit corporation.

On Dec. 4, a Trump task force on the postal system followed up with recommendations for partial privatization and other changes that would reduce services and raise delivery prices, particularly for rural communities."

Get into the 70th Anniversary of the Universal Declaration of Human Rights; International Federation of Library Associations and Institutions (IFLA)

International Federation of Library Associations and Institutions (IFLA);

Get into the 70th Anniversary of the Universal Declaration of Human Rights

"In 10 December, the Universal Declaration of Human Rights will turn 70. This is a major opportunity both to celebrate this key document and raise awareness of its messages.

In particular, the Declaration sets out clearly a number of the key principles supporting the work of libraries. From freedom of access to information, expression and opinion, to privacy, education, and the right to participate in cultural life, it is a key reference for our institutions.

As part of the global celebrations for the anniversary, IFLA has produced a briefing - Get into the 70th Anniversary of the Universal Declaration of Human Rights. This explains the importance of the Declaration, offers ways of finding out more, and makes suggestions for how libraries can get involved." 

The Empress of Facebook: My Befuddling Dinner With Sheryl Sandberg; Wired, December 7, 2018

Virginia Heffernan, Wired; The Empress of Facebook: My Befuddling Dinner With Sheryl Sandberg

"When you’re making money hand over fist, and your company seems to be on the right side of history, it’s natural to think you’re a very moral and whole person, who has made some lovely decisions, and who has a lot to teach other women about work and families. But what about … when the company founders?...

“You know, when I was a girl, the idea that the British Empire could ever end was absolutely inconceivable,” Doris Lessing once said. “And it just disappeared, like all the other empires.”

Empires vanish. The memes that kept them glued together for a short time—from "Dieu et mon droit" to "Bring the world closer together"—are exposed as fictions of state. And the leaders are, surprise, mortals with Napoleon complexes."

Ethics and Guidelines at Vox.com; Vox, December 7, 2018

Vox Staff, Vox; Ethics and Guidelines at Vox.com

"As a part of Vox Media, Vox.com adheres to the Vox Media Editorial Ethics & Guidelines and to the following:

Vox has evolved and will continue to evolve as it builds a portfolio of modern editorial networks and partners across multiple mediums driving the future of journalism and entertainment. However, our commitment to the core values of integrity and passion will never change.

We believe in working with talented people, the judgment of our staff, and the transcendent importance of serving the interests of our audiences. Through the Vox Media editorial guidelines we aim to give our teams clear guidance about what to avoid and the public knowledge of what to expect. Simultaneously, we recognize the impossibility of reducing the complexity of real life to a simple checklist or rulebook and encourage conversation and dialogue with colleagues and supervisors about concrete situations as superior to trying to craft an ethics policy that would address every conceivable dilemma.

As the needs of our newsrooms and audiences change, our guidelines will adapt in kind to ensure that Vox Media’s work is always deserving of our audiences’ trust."

Reflections from "An Afternoon with Supreme Court of the U.S. Justice Sonia Sotomayor" at Duquesne University in Pittsburgh; Ethics in a Tangled Web, December 8, 2018

Kip Currier; Reflections from "An Afternoon with Supreme Court of the U.S. Justice Sonia Sotomayor" at Duquesne University in Pittsburgh

 

"Life is about differences and how we manage them." -- Justice Sonia Sotomayor

That was just one of the many practical insights from a refreshingly grounded conversation that U.S. Supreme Court Justice Sonia Sotomayor--one of the storied nine from the highest court in the land--had Friday afternoon with an audience of several thousand at Duquesne University in Pittsburgh. Indeed, after taking roughly three questions each from Duquesne President Ken Gormley and U.S. Court of Appeals Judge Marjorie Rendell while seated with them on the stage of the A.J. Palumbo Center, the sciatica-battling (by her candid admission!) Justice Sotomayor literally descended from the stage--flanked by hypervigilant security--to wander amongst the audience, randomly shaking hands while responding to questions from eight Duquesne students. Toward the end of the impromptu walk-about, the Justice spotted one young girl dressed in judge's robes as Justice Sotomayor herself, observing with audible delight that her mini-me "even has the curly hair!"

I'll post the video of the event that Duquesne said they will be making available, as soon as it's released.

Some of the most powerful, relatable moments came when Justice Sotomayor shared the doubts that she faced about whether to continue with the nomination process, following her nomination to the U.S. Supreme Court by former President Barack Obama, in the face of attacks by opponents. She spoke of fear as being "the greatest obstacle to success", that "most of the time we fail to take chances", and the importance of taking a chance at something new and different that comes our way, even when we are afraid. And the pride that comes with trying to do that which we fear. Even if we fail. "Failure is a teaching tool", she noted, adding that we often grow the most from the introspection we do after a failed relationship. After we've critiqued the other person, she interjected, eliciting a swell of knowing laughter from the audience.

Other advice from the Justice, along this line of discussion:

It takes courage to admit your own limitations.

Get over your fear and ask the questions you need to ask; go to someone safe and ask the questions you need to ask.

Being too comfortable "may be the worst thing in life."

Sometimes opportunities come your way and you have to be open enough that you throw out the playbook and try something. Create a new playbook on the spot; what really stellar attorneys do, for example, she opined.

On the importance of college, Justice Sotomayor shared that "college gave me the foundation of a liberal arts education." "I wanted to be a citizen of the world." And she spoke of "the foundation" that courses in art, philosophy, and religion gave her for life, encouraging students to "take courses that will teach you something new". And how she wished that she had taken anthropology, and would someday, when she retired. The Justice stated that "the beauty of college is becoming a well-rounded human being" and that "the Founding Fathers were well-educated world citizens".

The line that started this post--"life is about differences and how we handle them"--was a response to President Gormley's question "How do we take the lead in restoring civil discourse?", invoking the recent trauma that Pittsburgh had experienced from the Tree of Life synagogue massacre. The Justice spoke of encouraging open conversation, understanding why the other side feels the way they do. And, turning to President Gormley, she said that if you (meaning higher education institutions like Duquesne) can teach that to students like those at the event, "you can teach it to the world." 

One of the very last observations that Justice Sotomayor shared will particularly warm the heart of any teacher, librarian, bibliophile and writer:  

"Reading was the key to my success."

Controlled Digital Lending Concept Gains Ground; Library Journal, November 15, 2018

Matt Enis, Library Journal; Controlled Digital Lending Concept Gains Ground

"A White Paper on Controlled Digital Lending of Library Books, by Courtney and coauthor David R. Hansen, associate university librarian for Research, Collections and Scholarly Communications, Duke University Libraries, was written in support of the position statement, and delves further into “the legal and policy rationales for the [CDL] process…as well as a variety of risk factors and practical considerations that can guide libraries seeking to implement such lending…. Our goal is to help libraries and their lawyers become more comfortable with the concept by more fully explaining the legal rationale for controlled digital lending, as well as situations in which this rationale is the strongest.”

The white paper notes that the Internet Archive’s “CDL-like” system has been in operation for eight years, and that the Georgetown Law Library operates a CDL service. But for the library field, the concept is still relatively new.

“This is how things start,” said [Kyle K. ] Courtney [copyright advisor for Harvard University]. “You put out a position statement, you back it up with a white paper, and you see the conversations that happen.” As libraries establish programs and platforms, use cases and best practices begin to emerge."

3 Types of Documents Every Company Needs to Have in Place; Lexology, October 23, 2018

Cozen O'Connor - Jeremiah G. Garvey and Seth Popick, Lexology; 3 Types of Documents Every Company Needs to Have in Place

"Documents for Protection of the Company’s Intellectual Property

In addition to formal employment terms and conditions and formal consulting and advisor agreements, the most important agreement for most emerging companies to have shortly after formation is a non-disclosure agreement. This agreement is usually entered into with unrelated third parties who may come in contact with the company’s proprietary information and is intended to protect the company’s rights to its intellectual property."

CBS Report on Moonves Shows Epic Failure of Corporate Governance; The New York Times, December 4, 2018

James B. Stewart, The New York Times; CBS Report on Moonves Shows Epic Failure of Corporate Governance

[Kip Currier: Another example of toxic organizational culture--at multiple levels--that's also a "teachable moment" case study on the need for ethical leadership.

It's also (another) call for action and responsibility by Board members in all kinds of organizations--for profit and non-profit:

If you see (or reasonably suspect) something illicit, illegal, or unethical is occurring within your organization, say something!

You have an ethical duty to act. Not to cover up, turn away your gaze, or enable.

Ask tough questions. Demand answers. Report concerns and observations to outside parties when you can't get answers or information from within.

Do your duty. Do the right thing.

Even if it's hard.]

"As a draft report prepared by CBS’s outside lawyers now makes clear, many of the company’s employees, including high-ranking executives and even members of its board, were aware of the former chief executive Leslie Moonves’s alleged sexual misconduct and subsequent efforts to conceal it.

Yet no one acted to stop him — and the repercussions for that failure are likely to reverberate at CBS for years.

“A culture where this behavior could have gone unchecked for so long with so much knowledge is really troubling,” said Charles M. Elson, an expert on corporate governance at the University of Delaware. “This is a disaster for CBS shareholders. There’s been no other #MeToo incident with this kind of negative impact” on a major American company...

Members of corporate boards, senior executives and even rank-and-file employees have a duty of loyalty — to the company, not its chief executive. They’re required by corporate law, company policy and in many cases their employment contracts to report misconduct to the board."

"Fighting for the Better Good"..."Don't Give Up"..."Don't Surrender", December 2018

Kip Currier: Good touchstone for anyone "fighting for the better good"--in bad times and good times.

Mueller Exposes the Culture of Lying That Surrounds Trump; The New York Times, December 1, 2018

Sharon LaFraniere, The New York Times; Mueller Exposes the Culture of Lying That Surrounds Trump

"If the special counsel, Robert S. Mueller III, has proved anything in his 18-month-long investigation — besides how intensely Russia meddled in an American presidential election — it is that Mr. Trump surrounded himself throughout 2016 and early 2017 with people to whom lying seemed to be second nature.

They lied to federal authorities even when they had lawyers advising them, even when the risk of getting caught was high and even when the consequences for them were dire.

 

Even more Trump associates are under investigation for the same offense. They are part of a group of people surrounding Mr. Trump — including some White House and cabinet officials — who contribute to a culture of bending, if not outright breaking, the truth, and whose leading exemplar is Mr. Trump himself."

The memoir I wish George H.W. Bush had written; The Washington Post, December 1, 2018

Carlos Lozada, The Washington Post; The memoir I wish George H.W. Bush had written

"So many of the things Bush said and wrote may seem quaint, but today they are also vital and increasingly fragile. “It is not fashionable in these days of tearing down our institutions to say ‘trust me,’ ” he said in a 1976 speech as CIA director. “Yet Americans have to have faith and trust in some degree or none of our governmental systems will work."

Press Release: U.S. Patent and Trademark Office releases 2018-2022 Strategic Plan

Press Release

PRESS RELEASENovember 29, 2018 #18-18 CONTACT: (Media Only) Paul Fucito (571) 272-5400 or paul.fucito@uspto.gov U.S. Patent and Trademark Office releases 2018-2022 Strategic Plan Strategic Plan sets priorities to strengthen the USPTO, drive innovation, and support economic growth WASHINGTON – The United States Patent and Trademark Office (USPTO) today published its 2018-2022 Strategic Plan. The strategic plan sets out the USPTO’s mission-focused strategic goals: to optimize patent quality and timeliness; to optimize trademark quality and timeliness; and, to provide domestic and global leadership to improve intellectual property policy, enforcement, and protection worldwide. “We are confident in attaining the goals set out in this plan and look forward to the continued engagement and feedback from our stakeholders and employees,” said Under Secretary of Commerce for Intellectual Property and Director of the United States Patent and Trademark Office Andrei Iancu. “Together we celebrate innovation and entrepreneurship—we are very proud of the men and women who stand behind a well-balanced American intellectual property system.” In conjunction with the development of the strategic plan, the USPTO is committed to making execution of the strategic plan an express responsibility of USPTO executives. This includes monitoring implementation of the plan, as well as keeping employees, stakeholders, and the public informed of progress. The USPTO website and the Data Visualization Center are key components of this communications commitment. A draft USPTO 2018-2022 Strategic Plan was posted on July 26, 2018, for employee review and feedback followed by a town hall meeting on July 24, 2018. The draft plan was then posted on the USPTO website on Aug. 22, 2018, and comments were solicited from stakeholders, customers, and the general public. Review and comments were also sought from the USPTO’s Patent and Trademark Public Advisory Committees, in addition to the three union bargaining unit presidents. Also, the proposed strategic plan was shared with the Department of Commerce, the Office of Management and Budget, and Congress. For more information on the USPTO 2018-2022 Strategic Plan, please visit www.uspto.gov/StrategicPlan.

Five Ways To Boost Inclusivity Within Your Organization; Forbes, November 28, 2018

Jeff Thomson, Forbes; Five Ways To Boost Inclusivity Within Your Organization

"Let’s dispel a myth for a moment. Diversity and inclusion (D&I) are only about race and gender. Right?

Wrong. Diversity includes sexual orientation, religious affiliation, ethnicity, disability, socioeconomic status, age and personality traits.

There’s a similar misconception that these are all things your HR managers are exclusively responsible for. Wrong again. Yes, HR plays an important role, but D&I must be a standard that is set from the top down, and that means at the CEO level. There is a good reason for this: D&I initiatives, properly implemented, give organizations an edge. The research doesn’t lie; according to Deloitte’s “Global Human Capital Trends” survey, 78 percent of respondents now believe D&I is a competitive advantage.

And it is. From a business perspective, D&I can help increase a company’s bottom line, drive innovation and create more opportunities for growth – attracting more top-tier talent. As a CEO, I believe there’s unquestionable value in the D&I initiative within the professional membership association I lead. But I’ve also witnessed its impact firsthand on the finance and accounting industry. At IMA® (Institute of Management Accountants), we’ve committed ourselves to ensuring that our members and staff, and ultimately the businesses they serve, feel represented, heard and included.

Here’s how you can do the same.


How to Boost Inclusivity Within Your Organization"

Pennsylvania High Court Finds Duty to Safeguard Employee Information; Lexology, November 26, 2018

Patterson Belknap Webb & Tyler LLP, Lexology; Pennsylvania High Court Finds Duty to Safeguard Employee Information

"The Pennsylvania Supreme Court handed the state’s employees a major legal victory last week when it decided that employers have an affirmative legal responsibility to protect the confidential information of its employees...

In reversing two lower courts, the justices ruled that, by collecting and storing employee’s personal information as a pre-condition to employment, employers had the legal duty to take reasonable steps to protect that information from a cyber-attack...

The ruling revives a proposed class action lawsuit against the University of Pittsburgh Medical Center and one of its hospitals, UPMC McKeesport, after a 2014 data breach in which hackers allegedly stole the personal information of 62,000 former and current employees...

Whether the ruling is viewed narrowly as confined to its facts, or more broadly as establishing a general legal duty to safeguard confidential information, there is little question that the decision marks an important development in tort law governing data breach cases...

The case is Dittman et al. v. UPMC, Case No. 43 WAP 2017."

This is the only Trump syndrome we need to worry about; The Washington Post, November 25, 2018

E.J. Dionne Jr., The Washington Post; This is the only Trump syndrome we need to worry about

"The past week has shown that those who feared Trump’s despotic inclinations were neither deluded nor alarmist. His shameful indifference to the killing and dismembering of the Saudi journalist and Post contributor Jamal Khashoggi was an act of cold collaboration with Crown Prince Mohammed bin Salman’s coverup...

But all the tax cuts and judges in the world won’t compensate for the cost to the United States of abandoning any claim that it prefers democracy to dictatorship and human rights to barbarism. The syndrome we most need to worry about is denial — a blind refusal to face up to how much damage Trump is willing to inflict on our system of self-rule, and on our values."

How to Talk to People, According to Terry Gross: The NPR host offers eight spicy tips for having better conversations.; The New York Times, November 17, 2018

Jolie Kerr, The New York Times; How to Talk to People, According to Terry Gross:

The NPR host offers eight spicy tips for having better conversations.

"In a subsequent chat, our roles reversed, Ms. Gross offered her thoughts on how to have a good conversation.

“Tell me about yourself,”
a.k.a the only icebreaker
you’ll ever need

Those are the only four words you need to navigate a potentially awkward conversation, whether on a blind date or at a cocktail party. Ms. Gross avoids asking more pointed questions (for example, “What do you do for work?”) that presume information to be true."

Major Tim Peake reveals what ground control wants in an astronaut; The Guardian, November 24, 2018

Ian Sample, The Guardian; Major Tim Peake reveals what ground control wants in an astronaut

"Some of the most crucial questions on the application form are disarmingly simple. One asks applicants to explain in 750 words why they want to be an astronaut. Quoted in the book, Gerhard Thiele, a former head of ESA’s astronaut division in Cologne, tells Peake: “We’ve had people who write five pages.” Attention to detail matters, says Peake. In space you need to sweat the small stuff.

Another asks if applicants are happy to move to Cologne, home to ESA’s astronaut training centre. The agency is looking for more than a yes. Asking how the agency will support them in their move, and help with any family, shows responsibility and the confidence to question authority, Peake says."

Addressing the Crisis in Academic Publishing; Inside Higher Ed, November 5, 2018

Hans De Wit and Phillip G. Altbach and Betty Leask, Inside Higher Ed; Addressing the Crisis in Academic Publishing

[Kip Currier: Important reading and a much-needed perspective to challenge the status quo!

I just recently was expressing aspects of this article to an academic colleague: For too long the dominant view of what constitutes "an academic" has been too parochial and prescriptive.

The academy should and must expand its notions of teaching, research, and service, in order to be more truly inclusive and acknowledge diverse kinds of knowledge and humans extant in our world.]

"We must find ways to ensure that equal respect, recognition and reward is given to excellence in teaching, research and service by institutional leaders, governments, publishers, university ranking and accreditation schemes."

Emattled and in over his head, Mark Zuckerberg should — at least — step down as Facebook chairman; The Washington Post, November 19, 2018

Margaret Sullivan, The Washington Post; Emattled and in over his head, Mark Zuckerberg should — at least — step down as Facebook chairman

"Facebook founder Mark Zuckerberg once set out a bit of digital-world wisdom that became his company’s informal motto: “Move fast and break things.”

After the past week’s developments, the 34-year-old should declare mission accomplished — and find something else to do for the next few decades.

Because he’s shown that he’s incapable of leading the broken behemoth that is Facebook.

Leaders — capable leaders — don’t do what Zuckerberg has done in the face of disaster that they themselves have presided over.

They don’t hide and deny.

They don’t blame-shift."

The walls are closing in on Trump, says “Enemies: The President, Justice & the FBI” author Weiner; Salon, November 18, 2018

Melanie McFarland, Salon; The walls are closing in on Trump, says “Enemies: The President, Justice & the FBI” author Weiner


[Kip Currier: Good advice from author Tim Weiner in the Q & A exchange below, for anyone writing and creating:]

"You know, I've been a reporter on deadline most of my life. You gotta press the button. You gotta hit 'send.’"

[Salon's Melanie McFarland] "Why does the series end at the Comey firing and his testimony? I'm imagining that a number of people who view it may have questions as to why it halted there, given everything that's happened since.

[Tim Weiner] It's the fact of Mueller and Comey, the two men who ran the FBI from the fall of 2001 to the spring of 2017 — 15 and a half years — who are now, by turns, special counsel and star witness.

It’s reminding people about how they teamed up to stop President Bush's assault on the Constitution, and trying to drive home that when Trump fired Comey, the counter-intelligence investigation into the Russian attack on the 2016 election became a criminal investigation, led to the appointment of Mueller and lead to a charge for Mueller that he could investigate anything. He was not delimited to the question of Russia.

You can bet your bottom dollar that there is going to be a sequel. And we talked, the directors, producers and Alex and I, we talked more than once about, you know, when we get to that Sunday in November, what Mueller brings the hammer down on that Friday? The grand jury meets on Fridays.
And you know, we decided we'd just saddle up and start again.

You know, I've been a reporter on deadline most of my life. You gotta press the button. You gotta hit 'send.’

A book needs a back cover. So we've got to decide what is the strongest structure that we can present."

Mark Zuckerberg’s ‘War’-Like Style Is Driving Top Executives Out: WSJ; The Daily Beast, November 18, 2018

The Daily Beast; Mark Zuckerberg’s ‘War’-Like Style Is Driving Top Executives Out: WSJ

"In June, with Facebook under siege for its role in the Cambridge Analytica debacle, CEO Mark Zuckerberg gathered top executives in a previously unreported meeting to tell them that the company was at “war” and that he would change his leadership style accordingly, according to The Wall Street Journal. Zuckerberg’s shift to a more aggressive leadership style has led to “unprecedented turmoil” in the upper ranks of the tech giant, the Journal reports..."

Facebook deserves criticism. The country deserves solutions.; The Washington Post, November 18, 2018

Editorial Board, The Washington Post; Facebook deserves criticism. The country deserves solutions.

"WHAT HAPPENS now? That is the essential question following the New York Times’s troubling investigation into Facebook’s response to Russian interference on its platform. The article has prompted sharp criticism of the company from all quarters, and Facebook deserves the blowback. But Americans deserve solutions. There are a few places to start."

Yes, Facebook made mistakes in 2016. But we weren’t the only ones.; The Washington Post, November 17, 2018

Alex Stamos, The Washington Post; Yes, Facebook made mistakes in 2016. But we weren’t the only ones.

"Alex Stamos is a Hoover fellow and adjunct professor at Stanford University. He served as the chief security officer at Facebook until August...

It is time for us to come together to protect our society from future information operations. While it appears Russia and other U.S. adversaries sat out the 2018 midterms, our good fortune is unlikely to extend through a contentious Democratic presidential primary season and raucous 2020 election.

First, Congress needs to codify standards around political advertising. The current rules restricting the use of powerful online advertising platforms have been adopted voluntarily and by only a handful of companies. Congress needs to update Nixon-era laws to require transparency and limit the ability of all players, including legitimate domestic actors, to micro-target tiny segments of the population with divisive political narratives. It would be great to see Facebook, Google and Twitter propose helpful additions to legislation instead of quietly opposing it.

Second, we need to draw a thoughtful line between the responsibilities of government and the large technology companies. The latter group will always need to act in a quasi-governmental manner, making judgments on political speech and operating teams in parallel to the U.S. intelligence community, but we need more clarity on how these companies make decisions and what powers we want to reserve to our duly elected government. Many areas of cybersecurity demand cooperation between government and corporations, and our allies in France and Germany provide models of how competent defensive cybersecurity responsibility can be built in a democracy."

 

To regulate AI we need new laws, not just a code of ethics; The Guardian, October 28, 2018

Paul Chadwick, The Guardian; To regulate AI we need new laws, not just a code of ethics

"For a sense of Facebook’s possible future EU operating environment, Zuckerberg should read the Royal Society’s new publication about the ethical and legal challenges of governing artificial intelligence. One contribution is by a senior European commission official, Paul Nemitz, principal adviser, one of the architects of the EU’s far-reaching General Data Protection Regulation, which took effect in May this year.

Nemitz makes clear the views are his own and not necessarily those of the European commission, but the big tech companies might reasonably see his article, entitled “Constitutional democracy and technology in the age of artificial intelligence”, as a declaration of intent.

“We need a new culture of technology and business development for the age of AI which we call ‘rule of law, democracy and human rights by design’,” Nemitz writes. These core ideas should be baked into AI, because we are entering “a world in which technologies like AI become all pervasive and are actually incorporating and executing the rules according to which we live in large part”.

To Nemitz, “the absence of such framing for the internet economy has already led to a widespread culture of disregard of the law and put democracy in danger, the Facebook Cambridge Analytica scandal being only the latest wake-up call”."

Facebook and the Fires; The New York Times, November 15, 2018

Kara Swisher, The New York Times; Facebook and the Fires

"Don’t Be Afraid of Self-Reflection

That man in the mirror is typically a man, and a young, white, privileged one, whose capacity for self-reflection is about as big as Donald Trump’s ability to stop hate-tweeting. But self-reflection is the hallmark of maturity and good decision-making. Of all the interviews I have done in Silicon Valley, I keep coming back to the one I did with Mr. Zuckerberg this summer, in which I pressed him to reflect on how his invention had caused deaths in places like India and Myanmar.

After trying several times to get an answer from him, I got frustrated: “What kind of responsibility do you feel?” I said I would feel sick to my stomach to know that people died possibly “because of something I invented. What does that make you feel like? What do you do when you see that? What do you do yourself? What’s your emotion?”

Mr. Zuckerberg’s answer left me cold. And also more than a little worried for the future of his company. It’s bad enough not to be able to anticipate disaster; it’s worse, after disaster strikes, to not be able to reflect on how it happened.

“I mean, my emotion is feeling a deep sense of responsibility to try to fix the problem,” he said. “I don’t know, that’s a … that’s the most productive stance.”

But it’s not the most productive stance. As with those California fires, putting out the flames is important. But understanding how they got started in the first place, to stop it from happening again, is what actually keeps us from hurtling over the edge."