Monday, March 19, 2018

Where's Zuck? Facebook CEO silent as data harvesting scandal unfolds; Guardian, March 19, 2018

Julia Carrie Wong, Guardian; Where's Zuck? Facebook CEO silent as data harvesting scandal unfolds


[Kip Currier: Scott Galloway, clinical professor of marketing at the New York University Stern School of Business, made some strong statements about the Facebook/Cambridge Analytica data harvesting scandal on MSNBC's Stephanie Ruhle show yesterday.

Regarding Facebook's handling of the revelations to date:

"This is a textbook example of how not to handle a crisis."

He referred to Facebook's leadership as "tone-deaf management" that initially denied a breach had occurred, and then subsequently deleted Tweets saying that it was wrong to call what had occurred a breach.

Galloway also said that "Facebook has embraced celebrity but refused to embrace its responsibilities". He contrasted Facebook's ineffectual current crisis management to how Johnson & Johnson demonstrated decisive leadership and accountability during the "tampered Tylenol bottles" crisis the latter faced in the 1980's.]



"The chief executive of Facebook, Mark Zuckerberg, has remained silent over the more than 48 hours since the Observer revealed the harvesting of 50 million users’ personal data, even as his company is buffeted by mounting calls for investigation and regulation, falling stock prices, and a social media campaign to #DeleteFacebook...

Also on Monday, the New York Times reported that Facebook’s chief security officer, Alex Stamos, would be leaving the company following disagreements with other executives over the handling of the investigation into the Russian influence operation...

Stamos is one of a small handful of Facebook executives who addressed the data harvesting scandal on Twitter over the weekend while Zuckerberg and Facebook’s chief operating officer, Shery Sandberg, said nothing."

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