Monday, March 19, 2018

Oscar Munoz's tough ride as United CEO; CNN, March 19, 2018

Julia Horowitz, CNN; Oscar Munoz's tough ride as United CEO

""There's something about the United culture that has employees making decisions that are not the right things to do," [John Strong, a professor of business administration at the College of William and Mary and an airline industry expert] said.

Another high-profile event could be the final straw, according to Reber. Even if Munoz isn't directly implicated, he could wind up taking the fall.

"History is littered with CEOs who have had to take a hit for a crisis that happened and was caused someplace else in the organization," Reber said."

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