How to Help Someone Develop Emotional Intelligence; Harvard Business Review, 4/24/15

Annie McKee, Harvard Business Review; How to Help Someone Develop Emotional Intelligence:

"If you are one of the unlucky people who must deal with a clueless colleague or a brutish boss, you’re not alone. Sadly, far too many people at work lack basic emotional intelligence. They simply don’t seem to have the self-awareness and the social skills that are necessary to work in our complicated multicultural and fast-moving companies. These people make life hell for the rest of us.

What can you do to turn these folks around and make work a healthier, happier, more productive place to be? Whose job is it, anyway, to fix these people?

If one of these socially awkward or downright nasty people works directly for you, it is indeed your job to do something. They ruin work teams and destroy productivity, not to mention morale. They’re little time bombs that go off when you least expect it — sucking up your time and draining everyone’s energy. They need to change, or they need to leave."