Friday, March 18, 2011

Don't Be Nice; Be Helpful; Harvard Business Review, 3/16/11

Peter Bregman, Harvard Business Review; Don't Be Nice; Be Helpful:

"Giving people feedback is an act of trust and confidence. It shows that you believe in their ability to change. That you believe they will use the information to become better. And that you have faith in their potential. It's also a sign of commitment to the team and to the larger purpose and goals of the organization. Because, ultimately, we're all responsible for our collective success."

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