Adam Bryant, Corner Office, New York Times; Interview with Jeremy Allaire, chairman and chief executive of Brightcove, an online video platform for Web sites; How to Shape the DNA of a Young Company:
"Another attribute, which has been really important from a cultural perspective, is that I want people who are nice, who are genuinely good people, who have humility. If I had the opportunity to have someone who is the most brilliant person in the world but they were a prima donna, I wouldn’t want them. We’ve had a couple people like that and they just kind of get ejected from the organization. They can’t thrive, because they turn people off and they can’t operate in this kind of environment...
Q. Are there other things you do to maintain that start-up feel?
A. There’s the core communications piece. In the last year, we grew to a size where I was feeling kind of out of touch with everybody, and that felt a little bit scary. We went from 180 people to almost 280 in less than a year, so that’s a lot of change.
I actually was inspired by one of the rituals the founders of Google established — every Friday they would invite anyone in the company on a worldwide basis to join a town hall to just talk about anything that’s happening in the company. So every Friday at 10 a.m., we tell people, you’ve got an hour and we’re going to talk about anything. Everything is on the table, and we’ll bring some topics, too. It is completely open book, we could talk about anything, and people can ask any hard question. Not everyone shows up, because people have a lot going on. But it just creates this sense for people that they’ve got access to anything that’s going on in the company strategically. It’s a really helpful thing."
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