At Uber, a New C.E.O. Shifts Gears; The New Yorker, April 9, 2018 Issue

Sheelah Kolhatkar, The New Yorker; At Uber, a New C.E.O. Shifts Gear

"Khosrowshahi is now tasked with transforming this unwieldy, ambitious enterprise into a more traditional company, without sacrificing the attributes that made it successful in the first place. An Uber investor told me, “One of the words that was common parlance at Uber was ‘fierce.’ I love that word. But it can absolutely be taken too far.” The question, he said, is “How does Dara preserve the positive aspects of the culture and change the aspects that are in desperate need of changing while still competing fiercely?”"