Overcoming AI’s Nagging Trust And Ethics Issues; Forbes, December 28, 2024

 Joe McKendrick, Forbes ; Overcoming AI’s Nagging Trust And Ethics Issues

"Trust and ethics in AI is what is making business leaders nervous. For example, at least 72% of executives responding to a recent surveyfrom the IBM Institute for Business Value say they “are willing to forgo generative AI benefits due to ethical concerns.” In addition, more than half (56%) indicate they are delaying major investments in generative AI until there is clarity on AI standards and regulations...

"Today, guardrails are a growing area of practice for the AI community given the stochastic nature of these models,” said Ross. “Guardrails can be employed for virtually any area of decisioning, from examining bias to preventing the leakage of sensitive data."...

The situation is not likely to change soon, Jeremy Rambarran, professor at Touro University Graduate School, pointed out. “Although the output that's being generated may be unique, depending on how the output is being presented, there's always a chance that part of the results may not be entirely accurate. This will eventually change down the road as algorithms are enhanced and could eventually be updated in an automated manner.”...

How can AI be best directed to be ethical and trustworthy? Compliance requirements, of course, will be a major driver of AI trust in the future, said Rambarran. “We need to ensure that AI-driven processes comply with ethical guidelines, legal regulations, and industry standards. Humans should be aware of the ethical implications of AI decisions and be ready to intervene when ethical concerns arise.”

New Legal Ethics Opinion Cautions Lawyers: You ‘Must Be Proficient’ In the Use of Generative AI; LawSites, June 24, 2024

Bob Ambrogi , LawSites; New Legal Ethics Opinion Cautions Lawyers: You ‘Must Be Proficient’ In the Use of Generative AI

"A new legal ethics opinion on the use of generative AI in law practice makes one point very clear: lawyers are required to maintain competence across all technological means relevant to their practices, and that includes the use of generative AI.

The opinion, jointly issued by the Pennsylvania Bar Association and Philadelphia Bar Association, was issued to educate attorneys on the benefits and pitfalls of using generative AI and to provide ethical guidelines.

While the opinion is focused on AI, it repeatedly emphasizes that a lawyer’s ethical obligations surrounding this emerging form of technology are no different than those for any form of technology...

12 Points of Responsibility

The 16-page opinion offers a concise primer on the use of generative AI in law practice, including a brief background on the technology and a summary of other states’ ethics opinions.

But most importantly, it concludes with 12 points of responsibility pertaining to lawyers using generative AI:

• Be truthful and accurate: The opinion warns that lawyers must ensure that AI-generated content, such as legal documents or advice, is truthful, accurate and based on sound legal reasoning, upholding principles of honesty and integrity in their professional conduct.
• Verify all citations and the accuracy of cited materials: Lawyers must ensure the citations they use in legal documents or arguments are accurate and relevant. That includes verifying that the citations accurately reflect the content they reference.
• Ensure competence: Lawyers must be competent in using AI technologies.
• Maintain confidentiality: Lawyers must safeguard information relating to the representation of a client and ensure that AI systems handling confidential data both adhere to strict confidentiality measures and prevent the sharing of confidential data with others not protected by the attorney-client privilege.
• Identify conflicts of interest: Lawyers must be vigilant, the opinion says, in identifying and addressing potential conflicts of interest arising from using AI systems.
• Communicate with clients: Lawyers must communicate with clients about using AI in their practices, providing clear and transparent explanations of how such tools are employed and their potential impact on case outcomes. If necessary, lawyers should obtain client consent before using certain AI tools.
• Ensure information is unbiased and accurate: Lawyers must ensure that the data used to train AI models is accurate, unbiased, and ethically sourced to prevent perpetuating biases or inaccuracies in AI-generated content.
• Ensure AI is properly used: Lawyers must be vigilant against the misuse of AI-generated content, ensuring it is not used to deceive or manipulate legal processes, evidence or outcomes.
• Adhere to ethical standards: Lawyers must stay informed about relevant regulations and guidelines governing the use of AI in legal practice to ensure compliance with legal and ethical standards.
• Exercise professional judgment: Lawyers must exercise their professional judgment in conjunction with AI-generated content, and recognize that AI is a tool that assists but does not replace legal expertise and analysis.
• Use proper billing practices: AI has tremendous time-saving capabilities. Lawyers must, therefore, ensure that AI-related expenses are reasonable and appropriately disclosed to clients.
• Maintain transparency: Lawyers should be transparent with clients, colleagues, and the courts about the use of AI tools in legal practice, including disclosing any limitations or uncertainties associated with AI-generated content.

My Advice: Don’t Be Stupid

Over the years of writing about legal technology and legal ethics, I have developed my own shortcut rule for staying out of trouble: Don’t be stupid...

You can read the full opinion here: Joint Formal Opinion 2024-200."

A call for ethical use of artificial intelligence; Boston Globe, March 26, 2020

John E. Kelly III, Boston Globe; A call for ethical use of artificial intelligence

"The Vatican document calls for international cooperation in designing and planning AI systems that the world can trust — for reaching a consensus among political decision-makers, researchers, academics, and nongovernmental organizations about the ethical principles that should be built into these technologies.

But we at IBM don’t think this call to action should stop with the Vatican. Leaders of all the world’s great religions, as well as right-minded companies, governments, and organizations everywhere, should join this discussion and effort."