Michael Patullo, Inside Higher Ed; Selecting Empathic Leaders: 4 Qualities to Seek
"Why is empathic leadership important? In an era when leaders face intense scrutiny—from the public, political leaders, alumni and parents, and even from within their own institutions—empathic leaders are able to self-reflect, be present, listen actively, identify and act on their emotions, and withhold judgment. These qualities can foster resilience and longevity, especially during a time of disruption. Moreover, by displaying empathy, leaders model qualities that are at the very core of university life: civility, authenticity and openness to vigorous debate."
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