Sunday, March 22, 2020

Marriott’s CEO Demonstrates Truly Authentic Leadership In A Remarkably Emotional Video; Forbes, March 21, 2020

Carmine Gallo, Forbes; Marriott’s CEO Demonstrates Truly Authentic Leadership In A Remarkably Emotional Video

"Authentic leadership is, by definition, real and genuine. Authenticity is more than a management buzzword. It’s a way of acting and communicating that inspires loyalty. 

Marriott International CEO, Arne Sorenson, is an authentic leader and he proved it this week with the release of a 6-minute video to Marriott employees, shareholders, and customers. 

“This is what leadership sounds like,” one person said after watching the video on Twitter. Others said Sorenson’s video was “heartfelt and inspiring.” Yet another Twitter said, “a master class in leadership.” 

What, exactly, did Sorenson do that elicited such an outpouring of favorable comments? 

In short, Sorenson lowered the shield. He was candid, vulnerable, humble, emotional and hopeful."

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