Adam Bryant, Corner Office, New York Times; Note to Staff: We’re a Team, Not a Family: Interview with Linda Lausell Bryant, executive director of Inwood House in New York:
"Q. How has your leadership style evolved?
A. Recently, I’ve really shifted my thinking. Our culture reflected our work, which is to create a sense of family for our teens. So our staff would say: “We’re a family. We’re a family.” And I’ve actually said directly to everyone in all-staff meetings: “We’re not a family, because in a family you never can fire somebody like your Uncle Joe. You just can’t. You have to put up with him because he’s family. In an organization, if someone is taking the organization down, we can’t accept that because the organization is bigger than any one of us.”
So I’ve said to them that the analogy that best suits us is, “We’re a team,” and in a team, everybody’s got a role to play. And the team wins when everybody plays their roles to their best ability."
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