Linda Hill & Kent Lineback, Harvard Business Review; The Words Many Managers Are Afraid To Say:
"When is the last time you said words like these to the people who work for you?
"I don't know."
"I was wrong."
"I'm sorry."
"Would you help me?"
"What do you think?"
"What would you do?"
"Could you explain this to me? I'm not sure I get it."
No one, boss or not, likes to admit error or ignorance. But an inability to recognize and admit openly when you lack knowledge or make a mistake will make you less effective as a manager in two ways."
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