Kindness in Librarianship; Library Journal, 2/6/14

Cheryl LaGuardia, Library Journal; Kindness in Librarianship:

""I’ve seen polls in which folks were asked, “would you rather work with someone who’s really smart and difficult or someone who’s not so smart but is nice and easy to work with?,” and the results show that people generally prefer the latter. I’m with them. [And before you say it, let me note that the ideal would, of course, be to work with folks who are really smart and really nice. When you get such an environment, cherish it!] The good news is that it seems that being nice to each other may be a trending quality in work environments; a quick look around the web found articles in a number of different sources that are basically talking about the value of being kind to one another in the workplace:

Buggey, Hattie, “Small acts of kindness,” Training Journal, April 2013, p. 33-36.

Butler, Kelley M., “You get what you give,” Employee Benefit News, April 2013, Vol. 27, Issue 4, p. 18-19.

Feintzeig, Rachel, “When Co-Workers Don’t Play Nice—Hostile Work Environments Cost Companies in Productivity, Creativity; Using the ‘No Venting’ Rule,” Wall Street Journal, Eastern edition [New York, N.Y], August 28, 2013, p. B.6.

Goulston, Mark, “Daring to Care,” Leadership Excellence, May 2013, Vol. 30, Issue 5, p. 9-10.

Kozlowski, R. “Best Places to Work in Money Management,” Pensions & Investments, 2013, vol. 41, no. 25, p. 28.

Lauer, Charles S., “The power of nice,” Modern Healthcare, October 10, 2006, Vol. 36 Issue 42, p. 22-22."