Burrowed in Books; American Libraries, January 31, 2020

Terra Dankowski, American Libraries; Burrowed in Books

World-famous groundhog Punxsutawney Phil lives at the library when he’s waiting for his special day

[Kip Currier: Happy Groundhog Day 2022! Western Pennsylvania's famous groundhog Punxsutawney Phil saw his shadow this morning and predicts 6 more weeks of winter.

In terms of management and leadership, this 2020 article that the American Library Association's American Libraries magazine reposted on its website is a great example of ways that leaders, like Punxsutawney Memorial Library Director Jessica Church, can market services that they offer and communicate their missions and visions with existing and potential users/patrons/customers. Below is a photo I took on February 2, 2020, showing cleverly designed reading-promoting Punxsutawney Memorial Library T-Shirts for sale at the library--where Phil and his groundhog wife Phyllis live. And yes--I did buy several T-Shirts and talked with the friendly library staff who were on hand to answer questions of all kinds for hundreds of visitors.]

"American Libraries talked with Jessica Church, director of Punxsutawney (Pennsylvania) Memorial Library, about Phil’s free time, what his renown means for the small town, and the mainstay marmot questions the library gets asked...

What does Phil mean to the community? How many years has he been living at the library, and has his celebrity helped raise its profile?

Phil means a lot to many different people in Punxsutawney. He means pride, tradition, local history, and community. [He’s] a symbol for western Pennsylvania. He’s been here at this address since the 1970s.

We get people year-round, from all over the world, who come to see Phil. It’s on their bucket list, so they’ll come and talk to us about what Phil means to them. One was a woman from the South, and she came with her father. They host Groundhog Day parties because everyone has Christmas parties, everyone has Super Bowl parties, so they host the groundhog party every year. After 15 years she finally had a chance to make it up here and meet Phil, so it was an awesome conversation to have.

[People] not only come to look at Phil, but because we’re a library, people like to see what we have to offer. We’re located next to what is called Barclay Square [at the center of town], so our library gets a lot of foot traffic."

Users Lament PAIR Changes During USPTO Forum; IP Watchdog, January 30, 2020

Eileen McDermott, IP Watchdog; Users Lament PAIR Changes During USPTO Forum

"Jamie Holcombe, Chief Information Officer at the U.S. Patent and Trademark Office (USPTO), seemed surprised to learn on Wednesday that both the Public and Private versions of the USPTO’s Patent Application Information Retrieval (PAIR) System have serious issues that are making workflows untenable for users.

Holcombe was participating in a public Forum on the PAIR system, where USPTO staff listened to stakeholders’ experiences since the Office implemented major security changes to the system on November 15, 2019. “The USPTO disabled the ability to look up public cases outside of a customer number using Private PAIR,” explained Shawn Lillemo, Software Product Manager at Harrity LLP, who attended the Forum. “Most patent professionals prior to the change could retrieve all the PAIR information they needed from Private PAIR. That is no longer true.”"

Myspace loses all content uploaded before 2016; The Guardian, March 18, 2019

Alex Hern, The Guardian; Myspace loses all content uploaded before 2016 

Faulty server migration blamed for mass deletion of songs, photos and video

"Myspace, the once mighty social network, has lost every single piece of content uploaded to its site before 2016, including millions of songs, photos and videos with no other home on the internet.
 

The company is blaming a faulty server migration for the mass deletion, which appears to have happened more than a year ago, when the first reports appeared of users unable to access older content. The company has confirmed to online archivists that music has been lost permanently, dashing hopes that a backup could be used to permanently protect the collection for future generations...

Some have questioned how the embattled company, which was purchased by Time Inc in 2016, could make such a blunder."

“I Was Devastated”: Tim Berners-Lee, the Man Who Created the World Wide Web, Has Some Regrets; Vanity Fair, July 1, 2018

Katrina Brooker, Vanity Fair; “I Was Devastated”: Tim Berners-Lee, the Man Who Created the World Wide Web, Has Some Regrets

"For now, chastened by bad press and public outrage, tech behemoths and other corporations say they are willing to make changes to ensure privacy and protect their users. “I’m committed to getting this right,” Facebook’s Zuckerberg told Congress in April. Google recently rolled out new privacy features to Gmail which would allow users to control how their messages get forwarded, copied, downloaded, or printed. And as revelations of spying, manipulation, and other abuses emerge, more governments are pushing for change. Last year the European Union fined Google $2.7 billion for manipulating online shopping markets. This year new regulations will require it and other tech companies to ask for users’ consent for their data. In the U.S., Congress and regulators are mulling ways to check the powers of Facebook and others.

But laws written now don’t anticipate future technologies. Nor do lawmakers—many badgered by corporate lobbyists—always choose to protect individual rights. In December, lobbyists for telecom companies pushed the Federal Communications Commission to roll back net-neutrality rules, which protect equal access to the Internet. In January, the U.S. Senate voted to advance a bill that would allow the National Security Agency to continue its mass online-surveillance program. Google’s lobbyists are now working to modify rules on how companies can gather and store biometric data, such as fingerprints, iris scans, and facial-recognition images."

[Video] Ethics and Governance in the Blockchain Era; MIT Technology Review, April 23, 2018

[Video] Gideon Lichfield, MIT Technology Review;  Ethics and Governance in the Blockchain Era

Full transcript: Apple CEO Tim Cook with Recode’s Kara Swisher and MSNBC’s Chris Hayes; Recode, April 6, 2018

Meghann Farnsworth, Recode; Full transcript: Apple CEO Tim Cook with Recode’s Kara Swisher and MSNBC’s Chris Hayes

"Recode’s Kara Swisher and MSNBC’s Chris Hayes interviewed Apple CEO Tim Cook in Chicago, IL. The interview was taped on Tuesday, March 27, and aired on Friday, April 6, 2018. Read the full transcript below.

The full video is not available online but you can listen to the full, uncut interview on Recode Decode, hosted by Kara Swisher. The audio is embedded below, or you can find the podcast on Apple Podcasts, Spotify, Pocket Casts, Overcast or wherever you listen to podcasts."

Sorry, Facebook was never ‘free’; The New York Post, March 21, 2018

John Podhoretz, The New York Post; Sorry, Facebook was never ‘free’

[Kip Currier: On today's MSNBC Morning Joe show, The New York Post's John Podhoretz pontificated on the same provocative assertions that he wrote about in his March 21, 2018 opinion piece, excerpted below. It’s a post-Cambridge Analytica “Open Letter polemic” directed at anyone (--or using Podhoretz’s term, any fool) who signed up for Facebook “back in the day” and who may now be concerned about how free social media sites like Facebook use—as well as how Facebook et al enable third parties to “harvest”, “scrape”, and leverage—people’s personal data.

Podhoretz’s argument is flawed on so many levels it’s challenging to know where to begin. (Full disclosure: As someone working in academia in a computing and information science school, who signed up for Facebook some years ago to see what all the “fuss” was about, I’ve never used my Facebook account because of ongoing privacy concerns about it. Much to the chagrin of some family and friends who have exhorted me, unsuccessfully, to use it.)

Certainly, there is some level of “ownership” that each of us needs to take when we sign up for a social media site or app by clicking on the Terms and Conditions and/or End User License Agreement (EULA). But it’s also common knowledge now (ridiculed by self-aware super-speed-talking advertisers in TV and radio ads!) that these agreements are written in legalese that don’t fully convey the scope and potential scope of the ramifications of these agreements’ terms and conditions. (Aside: For a clever satirical take on the purposeful impenetrability and abstruseness of these lawyer-crafted agreements, see R. Sikoryak’s 2017 graphic novel Terms and Conditions, which visually lampoons an Apple iTunes user contract.)

Over the course of decades, for example, in the wake of the Tuskegee Syphilis experiments and other medical research abuses and controversies, medical research practitioners were legally coerced to come to terms with the fact that laws, ethics, and policies about “informed consent” needed to evolve to better inform and protect “human subjects” (translation: you and me).

A similar argument can be made regarding Facebook and its social media kin: namely, that tech companies and app developers need to voluntarily adopt (or be required to adopt) HIPAA-esque protections and promote more “informed” consumer awareness.

We also need more computer science ethics training and education for undergraduates, as well as more widespread digital citizenship education in K-12 settings, to ensure a level playing field of digital life awareness. (Hint, hint, Education Secretary Betsy DeVos or First Lady Melania Trump…here’s a mission critical for your patronage.)

Podhoretz’s simplistic Facebook user-as-deplorable-fool rant puts all of the blame on users, while negating any responsibility for bait-and-switch tech companies like Facebook and data-sticky-fingered accomplices like Cambridge Analytica. “Free” doesn’t mean tech companies and app designers should be free from enhanced and reasonable informed consent responsibilities they owe to their users. Expecting or allowing anything less would be foolish.]

"The science fiction writer Robert A. Heinlein said it best: “There ain’t no such thing as a free lunch.” Everything has a cost. If you forgot that, or refused to see it in your relationship with Facebook, or believe any of these things, sorry, you are a fool. So the politicians and pundits who are working to soak your outrage for their own ideological purposes are gulling you. But of course you knew.

You just didn’t care . . . until you cared. Until, that is, you decided this was a convenient way of explaining away the victory of Donald Trump in the 2016 election.

You’re so invested in the idea that Trump stole the election, you are willing to believe anything other than that your candidate lost because she made a lousy argument and ran a lousy campaign and didn’t know how to run a race that would put her over the top in the Electoral College — which is how you prevail in a presidential election and has been for 220-plus years.

The rage and anger against Facebook over the past week provide just the latest examples of the self-infantilization and flight from responsibility on the part of the American people and the refusal of Trump haters and American liberals to accept the results of 2016.

Honestly, it’s time to stop being fools and start owning up to our role in all this."

Facebook Privacy Scandal Unleashes Nationwide ‘Litigation Swarm'; Bloomberg, April 4, 2018

Christie Smythe, Bloomberg; Facebook Privacy Scandal Unleashes Nationwide ‘Litigation Swarm'

"Litigation Swarm

"Facebook’s having to fight on multiple fronts, with potentially conflicting strategies and obligations, is what will make this ‘litigation swarm’ problematic," said Marc Melzer, a New York-based attorney. The company will likely "want to move slowly and withhold as much as they can without antagonizing regulators or the courts that are presiding over the suits."

Users and investors have filed at least 18 lawsuits since last month’s revelations about Cambridge Analytica. Beyond privacy violations, they are accusing Facebook of user agreement breaches, negligence, consumer fraud, unfair competition, securities fraud and racketeering.

Zuckerberg, Chief Operating Officer Sheryl Sandberg, and board members including Marc Andreessen and Peter Thiel face additional claims from shareholders for allegedly failing to uphold their fiduciary duties and wasting corporate assets."

Cuts to Welsh libraries see paid staff fall by 20%; BBC News, February 21, 2018

BBC News; Cuts to Welsh libraries see paid staff fall by 20%

"Chartered Institute of Public Finance and Accountancy (CIPFA) figures reveal full-time paid staff fell from 1,112 in 2012-13 to 890 in 2016-17 - a 20% drop.

Meanwhile, the number of volunteers increased 13-fold, from 93 to 1,288.

The Welsh Local Government Association (WLGA) said councils were finding "innovative ways" of keeping services in a climate of cuts.

CIPFA chief executive Rob Whiteman said the overall budget cut to Welsh libraries in the last decade had been less than that in England - 18% compared to 25%."

Tech's biggest companies are spreading conspiracy theories. Again.; CNN, February 21, 2018

Seth Fiegerman, CNN; Tech's biggest companies are spreading conspiracy theories. Again.

"To use Silicon Valley's preferred parlance, it's now hard to escape the conclusion that the spreading of misinformation and hoaxes is a feature, not a bug, of social media platforms -- and their business models.

Facebook and Google built incredibly profitable businesses by serving content they don't pay for or vet to billions of users, with ads placed against that content. The platforms developed better and better targeting to buoy their ad businesses, but not necessarily better content moderation to buoy user discourse."