The Starbucks Turnaround That Has Baristas and Customers Steamed; The New York Times, September 9, 2025

Julie Creswell, The New York Times; The Starbucks Turnaround That Has Baristas and Customers Steamed

"For Brian Niccol, who became Starbucks’s chief executive one year ago, the Strawberry Matcha Strato Frappuccino is a test of his turnaround strategy. Since lured to Starbucks from Chipotle Mexican Grill with a $100 million pay package (a large part to make up for compensation he walked away from at Chipotle), he has worked at a highly caffeinated tempo to get Starbucks’s mojo back.

Mr. Niccol got rid of charges for nondairy milk and brought back the coffee condiment station. He moved new people into the executive suite. The company is investing more than $500 million to add employees and develop order-sequencing technology that aims to deliver food and drinks faster. Stores are quickly being remodeled to add comfortable seating.

The goal is to provide customers in the United States — across more than 17,000 stores — with premium-priced, unique beverages in a welcoming, coffeehouse environment, but at a fast-food pace.

Some of the moves have been welcomed. Others, like the elimination of some drinks and foods, have resulted in confusion and frustration among customers and employees, according to interviews with baristas from Boston to California."

The U.N. plan to improve the world by 2030 is failing. Does that make it a failure?; NPR, September 21, 2023

 Michael Igoe, NPR; The U.N. plan to improve the world by 2030 is failing. Does that make it a failure?

"What if you made a self-improvement plan and failed to meet your goals.

Imagine that in a moment of unusual optimism and resolve, you decided that the only way you were ever going to be the healthy, happy and productive person you want to be was by writing down a detailed list of goals and committing to accomplish them in the next 15 years.

Now imagine that eight years later, more than halfway through your 15-year life improvement plan, not only are you way off track when it comes to accomplishing most of what you committed to, but in some cases you've even slid backward. Maybe you faced an unexpected illness. Maybe you suffered a crushing breakup. Maybe you got some bad financial advice. Maybe you just didn't try hard enough.

What would you conclude? Were your goals a waste of time or would you be even worse off today without them? Should you scrap your detailed plan or double down and try to make up for lost time?

That's about where 193 world leaders at the United Nations in New York find themselves this week as they take stock of the sobering state of the Sustainable Development Goals at their halfway point along the road to 2030...

In other words, maybe the only thing worse than failing to achieve the SDGs would be failing to ask how we once believed they might be possible."

Strategic plan focuses on creating diverse community, student success; The Oracle, February 1, 2022

Kellie Murray, The Oracle; Strategic plan focuses on creating diverse community, student success

"The USF Strategic Planning Steering Committee’s five-year plan, to be applied across all campuses, is driven by encouraging student and faculty success, increasing partnerships and diversity in the university community and a strong financial base.

Interim President Rhea Law presented the strategic plan, “In Pursuit of Excellence,” on Jan. 25 to the Florida Board of Governors (BOG), seeking and successfully obtaining unanimous approval. It is set to be implemented July 1. 

The plan consists of five main goals, 22 objectives, 68 measures of success and 131 granular measurements which are set to be completed by 2027, according to Co-Chair of the Strategic Planning Steering Committee Pritish Mukherjee."

UNM President seeks campus input on 2040 strategic plan; UNM (University of New Mexico), January 24, 2022

UNM (University of New Mexico); UNM President seeks campus input on 2040 strategic plan

"Last May, UNM President Garnett Stokes announced the start of planning for UNM 2040: Opportunity Defined, the multi-year plan for the future of The University of New Mexico. She announced in her weekly message the strategic planning process is now in one of the most important and exciting parts: gathering ideas from the campus community about the future of The University of New Mexico.

Timeline of planning

After UNM 2040: Opportunity Defined was launched virtually on May 7, 2021, multiple virtual focus groups for students, faculty, staff, and supporters were held from May 3-24. These events provided an early chance to share insights about how UNM can be more relevant, more visible, and more competitive for what it distinctly does best.

In October and November of 2021, the 2040 task forces took the emerging vision plan to a new level of detail by suggesting key activities that need to occur over the next five years for UNM to carry out its ambitious goals and realize its loftiest aspirations. A month later, a survey went out asking for feedback from students, faculty, staff, alumni, and donors about the draft vision framework. More than 1,600 Lobos completed the survey and helped better inform decision-making as the process moved forward.

The survey responses and other comments helped to fine-tune the vision framework and led to a revision of the plan, so goals and objectives were more reflective of the feedback."

"Re-evaluating Goals"; Non Sequitur, Go Comics, 12/21/16

Wiley Miller, Non Sequitur, Go Comics; "Re-evaluating Goals"

New U.N. Leader Sets Goals: Humility, Empathy, Empowering Women; NPR, 10/14/16

Malaka Gharib, NPR; New U.N. Leader Sets Goals: Humility, Empathy, Empowering Women:

"On Thursday, the U.N. General Assembly welcomed Antonio Guterres of Portugal as the new secretary-general of the U.N., replacing Ban Ki-moon.

In a short speech expressing his "gratitude and humility" to the assembly for the five-year term, he highlighted his priorities: humility, empathy for the underprivileged and the "empowerment of women and girls."...

What has made us immune to the plight of those most socially and economically underprivileged? All this makes me feel the acute responsibility to make human dignity the core of my work."

Copyright Register: IT outage shows why agency must modernize; FedScoop.com, 11/30/15

Whitney Blair Wyckoff, FedScoop.com; Copyright Register: IT outage shows why agency must modernize:

"U.S. Register of Copyrights Maria Pallante still grimaces at the mention of a major IT outage that struck her agency this summer.

What started as routine data center maintenance shuttered critical Library of Congress IT systems — including those at the Copyright Office — for nine days. Pallante said it forced her staff, who were unable to fix the problems directly, to field angry calls from customers unable to register their songs, books or other creative works online.

“This is an illustration of the fact that my IT, and my databases, are in the hands of people who are not statutorily responsible for that information,” she told FedScoop, speaking in a Copyright Office conference room lined with the portraits of past registers. She added, "I just really feel that people who work on Copyright Office IT should be in the Copyright Office, in the mission, working side by side with the other experts."

It’s a point alluded to in the Copyright Office's five-year strategic modernization plan, finalized and released Tuesday. The 65-page document includes overarching goals that span from building a robust and flexible technology enterprise to recruiting a diverse workforce. But woven into the report is the need to tailor the office's technology to the needs of the people it serves.

“I think the main message of this is that the Copyright Office has to be directly involved in technology — for one, we can’t administer the law without having control of tools to allow us to do that,” said Pallante, who spent nearly 10 years as intellectual property counsel and director of the licensing group at the Guggenheim Museums before coming to her current job in 2011."

ALA Strategic Plan 2015, DRAFT Document, ALA Midwinter, 1/10/10

ALA Strategic Plan 2015, DRAFT Document, ALA Midwinter, 1/10/10:

http://connect.ala.org/node/91718