Tuesday, January 11, 2022

How to Get People to Speak Up in Virtual Meetings; Harvard Business Review (HBR), January 10, 2022

Joel Schwartzberg, Harvard Business Review (HBR); How to Get People to Speak Up in Virtual Meetings

"There’s no question that virtual meetings have made workplace communications easier. Not only are virtual meetings easier to arrange and attend (just count how many more Zoom meetings you have now compared to live meetings you had then), but features like chat, Q&A, breakout rooms, reaction icons, virtual whiteboards, and a range of apps have made it easier than ever to ask questions and request ideas from meeting attendees.

But proposing a question and receiving meaningful answers are two very different things, which brings up an age-old question with a modern twist: How do you ask for ideas or feedback during a virtual meeting in a way that returns valuable answers (and not just from the usual extroverts)?

Based on my experience leading meetings, working with meeting leaders, and exploring ways to improve virtual meeting effectiveness, below are eight tactics to get responses from even the most mute-happy meeting members.

1. Share Your Questions Ahead of Time

If you’re asking people for insight, it’s only fair to give them as much time as possible to think about the problem at hand. Once you’ve established who’s attending the meeting, email them up to five of the questions you will be asking. Place those questions in the meeting agenda and the calendar listing so everyone knows what’s coming and can prepare."

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