David Streitfeld, New York Times; Anger as a Private Company Takes Over Libraries:
"Can a municipal service like a library hold so central a place that it should be entrusted to a profit-driven contractor only as a last resort — and maybe not even then?"
http://www.nytimes.com/2010/09/27/business/27libraries.html?_r=1&scp=1&sq=anger%20libraries&st=cse