Showing posts with label merits of qualitative metrics. Show all posts
Showing posts with label merits of qualitative metrics. Show all posts

Tuesday, September 13, 2011

The Myth of Performance Metrics; Harvard Business Review, 12/12/11

Dick Grote, Harvard Business Review; The Myth of Performance Metrics:

"Don't get hung up trying to find quantitative metrics to support every judgment in a performance appraisal. Remember what Albert Einstein said: "Not everything that counts can be counted. And not everything that can be counted counts.""