Showing posts with label goodwill. Show all posts
Showing posts with label goodwill. Show all posts

Thursday, May 19, 2022

An Uphill Battle; American Libraries, May 2, 2022

 Austin Persinger , American Libraries; An Uphill Battle

"The complaint bothered me, so I entered the conversation to talk about the concept of the Library of Things—that our institutions can loan so much more than books—and how Summers County Public Library could help. I began soliciting donations on various Facebook pages and through the local newspaper for a fleet of lightweight, collapsible utility wagons that cost about $100 each. Project Buggy Buddy had a fundraising goal of $1,200; community response to the idea was enthusiastic, and we raised $2,000. We began checking out six wagons within a month and have six more on order.

The wagons in our fleet are designed to go over rough surfaces, and a five-day checkout period removes pressure to return them immediately after a trip. We don’t charge fines if wagons are returned late—though, in the first four months of lending, all of them have been returned on time—and we allow renewals if needed. The program has been successful: It is popular among users, is eliminating the guilt and fear of harassment for taking buggies, and has engendered goodwill and renewed interest in the library.

People tell us they are grateful we are assisting them in a real way. One patron said that using the wagon allows them to buy items in bulk, which has helped them save money on groceries.

We have myriad needs and problems here in Appalachia. Lack of transportation may not be the biggest, flashiest, or first problem one thinks of, but it causes an undue burden in our communities. Our crowdsourced fleet is a Band-Aid on the issue—our way of alleviating the problem in a small but helpful way. Solving the rural infrastructure problem may be too big and complex for me and my library, but I am happy to get the wagon rolling."

Wednesday, February 2, 2022

Burrowed in Books; American Libraries, January 31, 2020

Terra Dankowski, American Libraries; Burrowed in Books

World-famous groundhog Punxsutawney Phil lives at the library when he’s waiting for his special day


[Kip Currier: Happy Groundhog Day 2022! Western Pennsylvania's famous groundhog Punxsutawney Phil saw his shadow this morning and predicts 6 more weeks of winter.

In terms of management and leadership, this 2020 article that the American Library Association's American Libraries magazine reposted on its website is a great example of ways that leaders, like Punxsutawney Memorial Library Director Jessica Church, can market services that they offer and communicate their missions and visions with existing and potential users/patrons/customers. Below is a photo I took on February 2, 2020, showing cleverly designed reading-promoting Punxsutawney Memorial Library T-Shirts for sale at the library--where Phil and his groundhog wife Phyllis live. And yes--I did buy several T-Shirts and talked with the friendly library staff who were on hand to answer questions of all kinds for hundreds of visitors.]



"
American Libraries talked with Jessica Church, director of Punxsutawney (Pennsylvania) Memorial Library, about Phil’s free time, what his renown means for the small town, and the mainstay marmot questions the library gets asked...

What does Phil mean to the community? How many years has he been living at the library, and has his celebrity helped raise its profile?

Phil means a lot to many different people in Punxsutawney. He means pride, tradition, local history, and community. [He’s] a symbol for western Pennsylvania. He’s been here at this address since the 1970s.

We get people year-round, from all over the world, who come to see Phil. It’s on their bucket list, so they’ll come and talk to us about what Phil means to them. One was a woman from the South, and she came with her father. They host Groundhog Day parties because everyone has Christmas parties, everyone has Super Bowl parties, so they host the groundhog party every year. After 15 years she finally had a chance to make it up here and meet Phil, so it was an awesome conversation to have.

[People] not only come to look at Phil, but because we’re a library, people like to see what we have to offer. We’re located next to what is called Barclay Square [at the center of town], so our library gets a lot of foot traffic."

Tuesday, June 20, 2017

Criticized Team Names Get a Legal Lift, but the Price Could Be High; New York Times, June 19, 2017

Ken Belson, New York Times; Criticized Team Names Get a Legal Lift, but the Price Could Be High

"After years of mounting disapproval involving one of the N.F.L.’s most established and lucrative brands, the Redskins cheered the ruling, which the team most likely will use to seek the restoration of trademark protections the government took away in 2014 on the grounds the nickname was offensive.

“I am THRILLED!” the team’s owner, Dan Snyder, said in a statement. “Hail to the Redskins.”...

Still, while those who have resisted name changes might see a symbolic lift from the court, they will have to weigh whether keeping their names hurts their image or even their bottom line.

“What the Supreme Court has said is you don’t have to change your name if you don’t want to, because you can protect it with a federally protected trademark,” said Josh Schiller, a lawyer at Boies Schiller Flexner in New York who specializes in sports and media law. “But culturally, it is important to consider whether the name still offends people, and whether it will build good will around the mark.”"