This blog (started in 2010) identifies management and leadership-related topics, like those explored in the Managing and Leading Information Services graduate course I have been teaching at the University of Pittsburgh since 2007. -- Kip Currier, PhD, JD
Thursday, February 21, 2013
How to Give a Meaningful "Thank You"; Harvard Business Review, 2/20/13
Mark Goulston, Harvard Business Review; How to Give a Meaningful "Thank You" :
"Whether it's your executive assistant, the workhorse on your team, or — they exist! — a boss who always goes the extra mile for you, the hardest working people in your life almost certainly don't hear "thank you" enough. Or when they do, it's a too-brief "Tks!" via email.
So take action now. Give that person what I call a Power Thank You. This has three parts...
If the person you're thanking looks shocked or even a little misty-eyed, don't be surprised. It just means that your gratitude has been a tad overdue."
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