What to tell patients when artificial intelligence is part of the care team; American Medical Association (AMA), February 13, 2019

Staff News Writer, American Medical Association (AMA); What to tell patients when artificial intelligence is part of the care team

"Artificial intelligence (AI) in health care can help manage and analyze data, make decisions and conduct conversations. The availability of AI is destined to drastically change physicians’ roles and everyday practices. It is key that physicians be able to adapt to changes in diagnostics, therapeutics and practices of maintaining patient safety and privacy. However, physicians need to be aware of ethically complex questions about implementation, uses and limitations of AI in health care.   

The February issue of the AMA Journal of Ethics® (@JournalofEthics) features numerous perspectives on AI in health care and gives you an opportunity to earn CME credit."

A year after food safety scares, Chipotle has a new set of problems; Washington Post, 12/14/16

Sarah Halzack, Washington Post; A year after food safety scares, Chipotle has a new set of problems:

"“The data, everything that we have, suggest that there are not large numbers of customers staying away from Chipotle because they feel like either we didn’t address the problem properly or that they are afraid of Chipotle,” said Mark Crumpacker, the restaurant’s chief marketing and development officer.

Instead, the company is having trouble getting the basics right: Throughput is down, meaning customers are facing frustratingly long lines. The dining room tables and drink stations are often a mess. And patrons are constantly finding that the burrito assembly line is out of an ingredient or two.

In other words, it seems the core source of Chipotle’s difficulty right now is convincing people it is enjoyable to eat at Chipotle — a remarkable turn of events for a company that was not long ago the darling of the industry for its seemingly unstoppable sales growth."

Gearing Up for the Cloud, AT&T Tells Its Workers: Adapt, or Else; New York Times, 2/13/16

Quentin Hardy, New York Times; Gearing Up for the Cloud, AT&T Tells Its Workers: Adapt, or Else:

"To Mr. Stephenson, it should be an easy choice for most workers: Learn new skills or find your career choices are very limited.

“There is a need to retool yourself, and you should not expect to stop,” he said in a recent interview at AT&T’s Dallas headquarters. People who do not spend five to 10 hours a week in online learning, he added, “will obsolete themselves with the technology.”...

By 2020, Mr. Stephenson hopes AT&T will be well into its transformation into a computing company that manages all sorts of digital things: phones, satellite television and huge volumes of data, all sorted through software managed in the cloud.

That can’t happen unless at least some of his work force is retrained to deal with the technology. It’s not a young group: The average tenure at AT&T is 12 years, or 22 years if you don’t count the people working in call centers. And many employees don’t have experience writing open-source software or casually analyzing terabytes of customer data."