Google’s Quest to Build a Better Boss; New York Times, 3/12/11

Adam Bryant, New York Times; Google’s Quest to Build a Better Boss:

"...Mr. Bock’s group found that technical expertise — the ability, say, to write computer code in your sleep — ranked dead last among Google’s big eight. What employees valued most were even-keeled bosses who made time for one-on-one meetings, who helped people puzzle through problems by asking questions, not dictating answers, and who took an interest in employees’ lives and careers."